Apple support · Geneva
My Wi-Fi or my printer won’t cooperate.
Don’t move — and no need to unplug-and-replug a fifth time. Wi-Fi that won’t reach the bedroom, a printer playing deaf: these are household problems, and the household is precisely where our Apple support solves them, all over Geneva.
What we do for you
- Put your printer back to workWi-Fi connection, AirPrint from the iPhone, scanner included, double-sided included. Brother, HP or otherwise.
- Make the Wi-Fi carry through the whole houseIncluding over three floors, with a properly designed mesh network rather than a pile of repeaters.
- Reset what needs resettingSwisscom router included, when the connection plays hide and seek.
- Install your Apple TVIn the living room and the bedroom. We also show you how to send the Mac’s screen to the television.
- Get HomePod, cameras and the connected home goingSo that “Hey Siri” finally earns its keep at your place.
How it works
You call us, or book a visit.
We pick up, or we call you back the same day.
We come to you
Essential for a network problem: one must see the walls, the floors, the actual house. Geneva and the whole canton.
We fix it, and we explain
Which box does what, and what to check if it ever starts again.
Your questions, before you even call
The Wi-Fi is fine in the living room, hopeless in the bedrooms.
The great classic of houses on several levels — one base station isn’t enough. A mesh network, sized for your house, settles it durably. We’ve done it across three floors in Cologny; it works beautifully.
My printer vanished from the list overnight.
It happens after an update or a change of router. We reconfigure it properly, and we test printing AND scanning before we leave.
Should I change internet provider?
Rarely. Most of the time the line is fine — it’s the coverage inside the house that falls short. If the problem really lies elsewhere, we tell you straight.
These topics in detail
We call you back
Leave your number. We call back within the hour during opening hours — otherwise, as soon as we reopen.