Something wrong ?We’ll sort it out.
Mac, iPhone, iPad. Forgotten passwords, mail that won’t send, photos to be found, a new device to set up. At your home in Geneva, at the workshop or remotely.
At Mac SOS, former Apple people, Apple Certified Support Professional, look after you.
Apple approved · At home or at the workshop · Since 1996
Former Apple people · Geneva since 1996
Not sure what to call it ?
Tell us what is happening.
One click opens the list. Pick your situation : every problem has its own page, explaining what is going on, what can be done — and where we start.
Choose what is happening
How it works
Getting help, in three steps.
You call us
Or you book a visit. We pick up, or we call you back the same day.
We come to you
At your home or your workplace — or we welcome you at the workshop. No need to carry your devices around.
We fix your problem
And we explain it, calmly, in plain words — cheerfully.
One single contact
From the first advice to the last transfer.
We advise you
The right hardware for the way you work — new or second-hand. The one that is enough, not the one that shows off.
Advice & purchase → 02 · At the startWe set everything up
The device arrives ready to use, your data inside, printer and Wi-Fi included.
Setup → 03 · When it goes wrongWe troubleshoot
At your home, at the workshop or remotely — Mac, iPhone, iPad and everything around them.
Troubleshooting → 04 · When the time comesWe move you on
We transfer your whole digital life, and we take the old one back — securely erased.
New device →And the old device begins a second life: see our second-hand Macs.
They call us
From Cologny to Bernex, we come to you.
Wi-Fi that reaches across three floors
« J’ai contacté Mac SOS afin d’améliorer mon réseau Wi-Fi à mon domicile. Particularité : 3 étages. Réseau sans fil rapide et disponible partout. »
Fixed urgently, back at work the same afternoon
« Très bon service que celui de cette entreprise genevoise : mardi matin mon iMac ne démarre plus, mardi après-midi j’étais déjà en train de travailler à nouveau ! »
Clients across the whole canton — Geneva, Versoix, Cologny, Bernex — since 1996.
Second life
Our second-hand Macs right now.
MacBook Pro 13″ — 2017
Intel Core i5 3.1 GHz · 16 GB memory · 512 GB SSD · macOS 13 Ventura
CHF 150MacBook Pro 16″ — 2019
Intel Core i7 2.6 GHz 6-core · 16 GB memory · 512 GB SSD · macOS 26 Tahoe
CHF 300MacBook Pro 15″ — 2017
Intel Core i7 2.8 GHz 4-core · 16 GB memory · 512 GB SSD · macOS Ventura
CHF 250MacBook Pro 13″ — 2018
Intel Core i5 2.3 GHz 4-core · 16 GB memory · 256 GB SSD · macOS 15 Sequoia
CHF 200iMac 21.5″ Retina 4K — 2019
Intel Core i7 3.2 GHz 6-core · 16 GB memory · 256 GB SSD · Radeon Pro 560X · macOS 15 Sequoia
CHF 200SoldEvery machine is taken back, checked and securely erased by us.
All our second-hand MacsBe told when new machines arrive
The good machines go fast. Leave us your email address and we’ll write when new ones come in — that’s all, and you can unsubscribe in one click.