Something wrong?We’ll sort it out.
Mac, iPhone, iPad. Forgotten passwords, mail that won’t send, photos to be found, a new device to set up. At your home in Geneva, at the workshop or remotely.
At Mac SOS, former Apple people, Apple Certified Support Professional, look after you.
Apple certified · At home or at the workshop · Since 1996
Former Apple people · Geneva since 1996
Not sure what to call it?
Tell us what is happening.
One click opens the list. Pick your situation: every problem has its own page, explaining what is going on, what can be done, and where we start.
Choose what is happening
How it works
Getting help, in three steps.
You call us
Or you book a visit. We pick up, or we call you back the same day.
We come to you
At your home or your workplace, or we welcome you at the workshop. No need to carry your devices around.
We fix your problem
And we explain it, calmly, in plain words, cheerfully.
One single contact
From the first advice to the last transfer.
We advise you
The right hardware for the way you work: new or second-hand. The one that is enough, not the one that shows off.
Advice & purchase → 02 · At the startWe set everything up
The device arrives ready to use, your data inside, printer and Wi-Fi included.
Setup → 03 · When it goes wrongWe troubleshoot
At your home, at the workshop or remotely: Mac, iPhone, iPad and everything around them.
Troubleshooting → 04 · When the time comesWe move you on
We transfer your whole digital life, and we take the old one back, securely erased.
New device →And the old device begins a second life: see our second-hand Macs.
They call us
What they say about us on Google.
« J'ai fait appel à cette entreprise pour le transfert depuis mon ancien Mac au nouveau.. Venu sur place, le technicien, agréé Apple, a été très compétent et je suis satisfait de son intervention. En 2 heures tout a été réglé parfaitement. »
« Mon expérience chez MacSOS a été très positive. L’équipe a été très accueillante, disponible et surtout d’une grande aide pour configurer le téléphone portable de mon fils. J’ai apprécié leurs conseils, leur patience et leur professionnalisme. Je recommande vivement MacSOS ! »
« Mon nouveau mac est arrivé prêt avec mes données et office installé, documents récupérés, et l'ancien mac effacé devant moi pour le revendre »
« Au top »
« Intervention rapide et très efficace ; à recommander sans réserves ! »
5.09 reviews on
read all the reviews →
Clients across the whole canton — Geneva, Versoix, Cologny, Bernex — since 1996.
Second life
Our second-hand Macs right now.
MacBook Pro 13″ — 2017
Intel Core i5 3.1 GHz · 16 GB memory · 512 GB SSD · macOS 13 Ventura · Very good condition
CHF 150MacBook Pro 13″ — 2018
Intel Core i5 2.3 GHz 4-core · 16 GB memory · 256 GB SSD · macOS 15 Sequoia · Very good condition
CHF 200MacBook Pro 16″ — 2019
Intel Core i9 2.3 GHz 8-core · 32 GB memory · 1 TB SSD · macOS 26 Tahoe · Very good condition
CHF 450MacBook Pro 15″ — 2017
Intel Core i7 2.8 GHz 4-core · 16 GB memory · 512 GB SSD · macOS 13 Ventura · Very good condition
CHF 250SoldMacBook Pro 16″ — 2019
Intel Core i7 2.6 GHz 6-core · 16 GB memory · 512 GB SSD · macOS 26 Tahoe
CHF 300SoldEvery machine is taken back, checked and securely erased by us.
All our second-hand MacsBe told when new machines arrive
The good machines go fast. Leave us your email address and we’ll write when new ones come in, that’s all, and you can unsubscribe in one click.